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Programs, An Overview
Basic FTO Seminar | Advanced Course | FTO Course for Communications |
Management / Supervision Course


"Beyond the Basics"
Coaching Within an Evaluation Program
This 3-day Workshop is designed for Training Officers and Supervisors who have completed a basic Training and Evaluation Program course based on the San Jose Model. The advanced strategies used in this presentation are designed to maximize the effectiveness of those responsible for training and supervising the newly hired employee.

Using Interactive Training, participants will have the opportunity to exchange and evaluate ideas, problems, solutions, barriers, and strategies. Instrumentation, small group exercises, role playing, and self-evaluation are some of the methods used in the course. The program features a minimum of lecture and a maximum of student involvement.

Some activities focus on Evaluation Skills for legally defensible, valid, reliable, and objective documentation. Writing performance narratives and reviewing key elements of Field Training and Evaluation Programs are included in the training.

Other activities focus on Communication Skills for providing feedback, coaching, and intervening, through an examination of the participants' perceptions, differences, expectations, relationships, and biases. Skills are brought home as the attendees reflect on life experiences and describe the effective and ineffective qualities of supervision to which they have been exposed. Aids and tips for effective, non-confrontive, Feedback are provided and rehearsed throughout the workshop.

The importance of Training Skills is stressed through a teacher-student instrumentation activity. Given problems, students will create remedial training approaches for problem resolution. Students will also receive a variety of training resources that result in their being able to maximize productivity. Participants will also explore the process of Coaching as a management philosophy.

The workshop encourages participants to look at training officers' beliefs, ethics, values, and how they effect program success.


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